Scentbird
Scentbird Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Scentbird has a 1.7 star rating from 1009 reviews and only 6% would likely recommend, with widespread consumer dissatisfaction and requests for refunds.
Key Takeaways for Future Customers
- Check Scentbird reviews and expect issues with billing, subscription management, and contacting customer service.
Negative Feedback / Risk Areas
- Frequent Scentbird customer complaints about unauthorized charges, trouble canceling memberships, missing shipments, and slow or no refunds.
Positive Feedback
Many customers say the perfume scents are good despite problems with auto-ship, price level, and support.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Scentbird has a 1.7 star rating from 1009 reviews and only 6% would likely recommend, with widespread consumer dissatisfaction and requests for refunds.
Key Takeaways for Future Customers
- Check Scentbird reviews and expect issues with billing, subscription management, and contacting customer service.
Negative Feedback / Risk Areas
- Frequent Scentbird customer complaints about unauthorized charges, trouble canceling memberships, missing shipments, and slow or no refunds.
Positive Feedback
Many customers say the perfume scents are good despite problems with auto-ship, price level, and support.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund and to stop payments from my account
- - Scentbird is taking money; I want the subscription canceled and charges stopped.
- - I need a refund for unauthorized payments; contact me urgently.
I need for scentbird to stop taking money out my account I want refund and to cancel subscription I really need this resolved asap and for someone to get in contact with me these are unauthorized payments that vsre coming out please have someone to reach out to me I have already spoke with my card account payment department I need for this to stop and my money refunded unsatifactory.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Auburn, New York
Charged multiple times
Multiple charges I paid for a subscription and was charged three times in a row. I need to speak with someone.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hammond, Louisiana
To cancel my subscription and to get my money back
- - Cancel my subscription and refund my money.
- - I did not authorize the $30 charge.
- - I need my money back now.
- - My issue was not resolved.
Cancel my subscription and give me my money back. I did not authorize $30 to come out of my account.
I need my money back now; my issue was not resolved at all, and I need it back right now.
This was a scam; it was not authorized to take out $30. $10 was all this woman took out, and you guys have taken $30 from me.
Because I have never received my perfume and they won't refund my money
I have bern waiting on m'y ites front scentbird I ordered for m'y birthday paid nothing they keep Say on the way then no more response I just want m'y order or m'y refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Graniteville, South Carolina
They they charge me a hundred and ninety two dollars for a small bottle of perfume.Would I get for a hundred ninety two dollars?I didn't even they said it was gonna be four dollars with the sale, but
I don't understand how a four dollar charge for a promotional thing.Turned into a hundred and ninety two dollars.I could have bought a full ball of perfume for that price
- Misleading concerning the cost of their product specials
Preferred solution: Price reduction
User's recommendation: I recommend people don't use this product.Okay, this company, because they're not on a up and up
Milwaukee, Wisconsin
I don’t want to subscribe anymore
I dont want to subscribe anymore so had do I unsubscribe because yall taking my money. Ok.
.. @&$$?$$$$$@@???
User's recommendation: Ok
Ensenada, Baja California
I do not understand your policy
- - Reviewer says it's confusing and unclear.
- - Phone calls go unanswered and communication is poor.
- - They say money is being lost daily.
Confused, difficult to understand why don't you guys answer the phone, terrible communication! You're losing money every day!
Every day you're losing money, no communication. What's the matter with you guys? Losing money every day, every day, every day, every day.
Please explain why this is so difficult. What is the matter with you guys?
Greensboro, North Carolina
Didn’t get two samples of scents that should’ve come with order for friends
- - Expected a Gucci bottle but got a tube with no samples for $30.
- - They asked for a friend's email to send a gift, but no gift was sent.
Not to give them info about what call my friends then don’t send sample fragrances
Call the number no one answered the phone call said number out of service
I thought I was getting a small bottle of Gucci; it turned out to be a regular tube and no samples for $30. What gives?
They asked for a friend's email to send a gift, but no gifts. So if that's the game to trap consumers into purchasing a tube of fairly great smells, maybe they should just call and ask first if you want.
- Great smelling
- There is no customer service phone number
Preferred solution: Price reduction
User's recommendation: Check price for plan I paid for a 2bottle a month plan will I get 2bottles this month ?
New Haven, Connecticut
Para cancelar los envíosn
Por favor, no me envíes más el producto, no los necesito por el momento, plis. No tengo trabajo, por favor.
User's recommendation: Por favor no me envíen más el producto
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI was charged 3 times and haven’t heard from yall no email nothing but you took my money out my card 3 times
Im pissed off I cant get ahold of anyone from scentbird but yall want to take peoples money though but dont respond back
Preferred solution: I would like what I paid for and reimbursed for the other money y’all took from me I jst paid for the subscription but yall took more
User's recommendation: Don’t Oder from yall
Meridian, Mississippi
I did not receive my products!!
I never received my products that was ordered threw you all!!??? They were ordered on jan 4th 2025 , I have rec were it was paid for 9.60 worth .
Preferred solution: Deliver product or service ordered
User's recommendation: Don't do it I didn't get mines!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Detroit, Michigan
Refund immediately
- - Refund requested due to overdraft and no notification.
- - Please cancel all orders, including Dec, and I’ve blocked the company; I want a supervisor.
Hi, I am currently not working and homeless. It is very important that I get a refund; otherwise, I will never ever shop with you guys again.
You guys have overdrafted my account, and I do not feel it is fair because I was not notified before you completed the transaction. I have blocked the company, and I would like to speak to a supervisor. If this is not resolved, I do not like to be treated badly, and I hold companies to a high standard. The charges were in the amount of $29 on the card ending in ...
Email ljlj6878@***.com.
Please cancel everything; if you cannot help, cancel everything, even the December order. Cancel it.
Preferred solution: Cancel December shipment, and membership if I get no refund and I'm calling BBB+ BURUEU
User's recommendation: NEVER AGAIN IF BO REFUND
You over drafted your own account partaking in such foolishness. When you get back on your feet, re-think how, where and on what you spend money and monthly membership fees on? Fragrances?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Glendora, New Jersey
It charged me three different tomes
It charged me 4 different times Im not happy about that. It said I was gunna get a bag and it said nothing else about that I am not satisfied at all
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad services
Don't receive my orders. It's been over a week. I've tried to contact them multiple times with nothing to hear from them.
- Items returned to sender
Preferred solution: Full refund
User's recommendation: Never order again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bothell, Washington
Predatory business practice!
- - They auto-order when you review a product.
- - AI says issue is handled, but I was charged.
- - No refunds.
- - They keep charging after cancellation.
UPDATE: they read my review and banned me from using their website! This is how they deal with conflict instead of insuring customer satisfaction. Horrible company
I contacted customer service immediately after, and the AI system told me it was handled. I was still charged, so I emailed the actual people, and they told me that their company policy is that they never refund anything, no matter what. I've had several issues with them, but they are extremely quick to charge you for only clicking on their website.
They also will continue to charge you after canceling a subscription, as they've done to me before. Buyer beware, but this company is sleazy at best.
Preferred solution: Full refund
User's recommendation: Absolutely Not
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Boise, Idaho
No contact via phone
- - Email change blocked; email is dead.
- - Can't reach a live Scentbird rep for help.
- - May cancel contract if no contact is possible.
I have been trying to get a hold of Samford to change my email as my email I have is dead and I can't use it I can't do it online because it wants to contact me through the dead email so I am trying to contact a person to help me figure this out I cannot seem to get a hold of an actual live person from scentbird for any reason therefore for that reason I think I will cancel my contract with them and stop using them if I can get a hold of them caution using themCaution using them if you
Preferred solution: Cancellation
User's recommendation: Caution using them if You need to contact them
Companies Similar to Scentbird
ScentBox
“I have not received my package.It was supposed to be here on march thirteenth , and never came i would...“
Fragrancenet
“comprei dois perfumes e eles não chegaram no meu endereço. quero o reembolso do meu dinheiro. até agora,...“
Perfume com
“Give me some answers. I have tried to notify you several times about an issue I'm having with no...“
FragranceX
“This normally has never happened; nevertheless, I would like to have my order refilled and shipped back.“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Because employees cost more and cause more trouble than anything but the government. Better to possibly lose a few bucks in unrealized sales than become a thrall.